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Frequently Asked Questions


General Questions


1. What is forex-traders.io?

forex-traders.io is officially registered in United Kingdom & its registration number is 12155009. forex-traders.io is an investment company, which was founded by commercial traders with many years experience of successful activity in the Forex market. Since 2016, our team has been developing its own strategies of trading and currency exchange applying all professional knowledge, techniques and skills that allowed us to generate stable cash flows with minimal risk of financial loss. These rules are developed by experts in the field of multicurrency trading and fundamental analysis of the Forex market, they are ideal for our business and constantly being improved. In 2019 we have decided to enter the international market of long-term investments and offer unique cooperation terms for people who prefer a passive online income and are seeking for reliable financial partners.

2. Is forex-traders.io available to public?

forex-traders.io is open for public who are 18 and fulfill the legal age to take part in our program.

3. How can I check the authenticity of forex-traders.io?

forex-traders.io has been officially incorporated in 2019. You can check it on the Companies House website: https://beta.companieshouse.gov.uk/company/12155009.

4. How Does forex-traders.io make profit ?

At forex-traders.io, our investment methods are unique. We utilize cutting edge technology and trade a diverse range of currency pairs to get maximum profits.


Account Questions


1. How can I start investing with forex-traders.io ?

In order to begin, you should register on our website by filling the registration form. Just click on "Register". After that, you can start investing with us. Please make sure that you must have an e-currency account and must be of legal age of at least 18 years old.

2. I am having trouble during registering, what should I do?

Please check the information you have entered. You may contact our support team at [email protected] if you need our assistance. We will be glad to help you.

3. Can I have more than one account at forex-traders.io ?

No, each member can have only one account in forex-traders.io Ltd. Any attempt of fraud will result in permanent blocking of the account & the funds deposited in the account will be frozen.

4. What should I do if I forget account password ?

Click on 'Forgot Password' link, enter your e-mail and follow instruction. You'll receive your account reset information by email.


Deposit Questions


1. What is the minimum and maximum amount of deposit?

The minimum investment amount is only $10 and the maximum amount is unlimited for both the Standard & Premium plans.

2. Can I make multiple deposits?

Yes you can make multiple deposits at any given time. There is no limit to the amount and the number of transactions you make within our program. You can make a deposit from different and multiple payment processors as well.

3. Is daily profit available all week long?

Daily profit is available 5 days a week - business (working) days.

4. Can I exchange funds?

If you mean depositing via a specific processor and withdrawing via a different processor, for example, you deposited via Perfect Money and you wish to withdraw via Payeer, we are sorry but this is currently not allowed in our system. You can only withdraw your profits to the processor where the source deposit is from. If you make multiple deposits using different processors, each deposit and its corresponding profits will only be available to the source deposit processor. Therefore, this will only enable you to withdraw each funds to each processor specifically.


Withdrawal Questions


1. How can I withdraw funds?

Just login to your forex-traders.io account and proceed your withdrawal at the Withdraw section.

2. How long does it take for a withdrawal request to get processed?

All withdrawal requests are processed instantly.

3. Is withdrawal of funds available all week?

Yes withdrawal of funds is available 7 days a week.

4. Can I withdraw funds using a different payment processor?

No, you can only request a withdrawal to a payment processor that you have previously deposited from.


Affiliation Questions


1. Do you have a referral program in forex-traders.io?

Yes we have a referral program in forex-traders.io.

2. What are the referral commissions in forex-traders.io?

For direct referrals you will get 9% interest on the amount deposited by the referral.

3. Do I need to have active investment in order to participate in forex-traders.io's referral program ?

You do not need to have an active investment in order to participate in the referral program. Anyone registered our site can start benefiting immediately from participating in our referral program by referring others. Referral commissions are paid to referring party when referred party makes an investment deposit.

4. How do I know that someone has become my referral?

You will receive email notification. You can check number of your referrals & your referral earnings on the 'Referral' section of your account.